Frequently Asked Questions

Importing/exporting

Can I import a song from a PDF?

Not directly. PDFs are a special kind of file and don’t translate well into “raw unformatted text” that Chordle can import. The best thing to try is to highlight the text in a PDF viewer, copy it, and paste it into a new song in Chordle. If the text ends up mangled, then the PDF has been produced in such a way as to deliberately prevent converting it into another format.

Song presentation

Why do my songs contain hyphens?

When chords are positioned closer together above lyrics than there is available space in the lyrics themselves, Chordle sometimes needs to break words apart to make room. By default it inserts a connecting line (hyphen) across the gap to make it clear the split text is still one word — this is the Hyphenate mode.

If you’d prefer Chordle to leave your lyrics untouched and instead shift the chords rightward to avoid overlapping, you can switch to Move chords mode in the song presentation settings. See chord overlap mode for details.

Song keys

When I change the capo position for a song, the song keys are not changing

Chordle can be configured to display songs with or without capo transposition. Make sure your settings are set to display capoed chords.

When I change the key of a song, the chords don’t look like they’re in the right key

Make sure that you have the correct written notation kind set in the song by editing it. If the key is incorrectly set there, you can easily correct it by changing the key there and then saving the song.

Chordle infers the correct key when a song is pasted in, so you could also cut and re-paste the song text to have Chordle re-infer the key and notation kind.

Licensing

How are licenses managed?

Chordle is distributed via the Microsoft Store and licenses are stored by Microsoft as part of that.

Can I install Chordle on multiple devices?

Yes, subject to the 10 device limit enforced by the Microsoft Store. As long as you sign into the Microsoft Store on all your devices with the same account you used to make the initial purchase, then the license will automatically be applied.

Can I try out syncing/adding more songs without paying for Chordle?

No. These features require the in-app subscription.

What happens if I stop paying for the subscription?

If you stop paying for the subscription, your library will only show the first 10 songs in your song library, and set lists that don’t contain those songs will also be hidden. You can still play those songs and set lists, but you won’t be able to see or play any songs beyond the first 10 in your library. If you resubscribe, your full library will be available again.

I want to try running Windows applications via Wine on Linux, can I get a license for Chordle to run there?

No, Chordle licenses are managed by the Microsoft Store and are not available in this way.

Updates

Checking for updates in the Microsoft Store

To check for updates, open the Microsoft Store app, and go to the Downloads section. Press Check for updates to see if there are any updates available for Chordle.

A screenshot of the Microsoft Store showing the Check for updates button and an update for Chordle pending

Using other platforms

Chordle is great, but can I also use it on Android/iOS?

Chordle is currently only available from the Microsoft Store.


💡 If you haven’t found the answer for your question please feel free to contact us using the contact link at the top of this page.